Our Human Resources Policy
coface invests to foster the loyalty of its staff, to maintain their high-level skills and to provide first-class services to its customers
At Coface, all new joiners take an induction training program. This helps them to become familiar with the Coface’s culture and provides an opportunity to establish a network of internal contacts. During their training course, the employees learn about the broad range of business lines at Coface, also giving them an exposure to international markets.
Providing technical knowledge to our employees is a priority for Coface. We provide specialized training programs for newly recruited employees. These training programs are conducted in each region by experienced internal managers, qualified consultants and local specialists.
Coface, through these training programs,provides the employees with an opportunity to improve their knowledge and share their best professional practices with colleagues based in other countries.
RECOGNIZE AND REWARD EMPLOYEE PERFORMANCE
We assess the performance of all our employees each year. This is a key stage in giving them visibility in terms of their career prospects. In some cases it prepares them for more senior positions as specialist, functional or operational experts or managers.
This exercise enables us to identify employee capability in assuming high-level positions and therefore receive personalized support locally while benefiting from centralized career management.
Integrity is the pillar of Coface. Our 'code of conduct' sets out the principles we should apply on a daily basis in order to respect our values: client focus, expertise, collaboration, courage & accountability.
It sets out our commitments and serves as a reference for our employees.
At Coface we have adopted a zero tolerance policy on corruption in all its forms. Our commitments are summarized in our "anti-bribery code".